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OUR POLICIES

01

Trip insurance

While we do not offer trip insurance, we recommend that you purchase your own trip insurance as a supplement to your reservation

05

Check in and Check out

You may check in to the Property no earlier than 4:00 p.m. on the check in date listed in your reservation and will check-out no later than 10:00 a.m. on the check out date listed in your reservation. We may be able to accommodate early check in and late check out requests for a fee, depending on the availability of the Property. Failure to check out by your designated check out time and to comply with the check out procedures provided to you with your reservation will result in additional charges.

02

Pets 

We do have homes that do not allow pets, while others allow pets. Please reach out to us to see if the home you are interested in will allow pets, and what the cost is.

06

Events 

No events are allowed at the Property without prior authorization, payment of fee, and proper event insurance.

03

Eligibility

You must be at least 25 years old to rent the property and must be renting the property solely for your own use and the use of others who will accompany you while you are at the property. 

07

Documents

A rental agreement, check-in form, and Government-issued identification matching the credit card used to book is required upon booking. Each home has a specific rental agreement to match the specifics of the homes, please read each agreement carefully.

04

Cancellation Policy

Guests must cancel at least 30 days before check-in to receive a 47% refund for all nights; if it is canceled after 30 nights, no refund. If you book within 30 days of arrival, it is a non-refundable reservation. There are no refunds for early departure.

08

Payment 

50% of your total balance is due at the time of booking, the remaining balance is due 30 days prior to your arrival.

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