.png){kind=spacer}
*TERMS & CONDITIONS:
Mentone Vacation Rentals is not the owner of the subject properties but is the lessee of the properties. Casago Lookout Mountain
subleases these properties to guests, with the permission of the owners according to the terms and conditions of their respective lease agreements.
The Reservation holder agrees to rent the Premises on the following terms and conditions. Reservation holders warrant and represent that they are legal adults with the capacity to enter into this Agreement. The reservation holder agrees this rental is for an explicit and limited time, that the rental is similar to a hotel, motel, or B&B, and that the Reservation holder and/or their invitees do not live at the Premises, they are only on vacation after which they are required to depart on the contracted check out date listed below.
Check-In Time: Anytime after 4:00 pm
Check-Out Time: 10:00 AM or earlier.
The Reservation holder acknowledges that check-out time must be strictly adhered to as the property is needed to accommodate another arriving guest and that if the Reservation holder or their invitees fail to fully depart at the agreed-upon time, then the agent or Owner may enter the guest's accommodation, take possession of the guest's property, rekey the door, and make the accommodation available to a new guest.
Cancellation and Refunds: Guest shall receive no refund if Guest cancels this agreement less than 30 days before check-in under this Agreement. Guest shall receive a 50%refund if Sublease cancels this Agreement less than 60 days before check-in under this Agreement. Guest shall receive a full refund if Guest cancels this Agreement more than 60 days before check-in under this Agreement. Guest shall receive NO REFUND for EARLY DEPARTURE
Travelers Insurance: Due to the nature of our business, most reservations are made well in advance of the arrival date. Casago strongly encourages guest(s) to purchase Travelers Insurance to help minimize any losses you may suffer from cancellations that occur after reservation becomes firm/non-refundable.
Insurance and Risk: Guest is covered for a minimum amount against any damage that is accidental that may happen during Guest’s stay. Guest is fully responsible for any damage that Guest creates. Guest will hold CLMV harmless from any and all bodily injury and/or property damage incurred on the Premises arising out of Guest’s negligent acts or omissions. If damages exceed the damage deposit, Guest will be billed and held accountable for all such damage. Guest can purchase travel insurance and accident insurance through a third party if Guest chooses. Guest assumes all risk when in the water if water is near the Premises. Life jackets will be provided by CLMV. Guests on Premises with bluff/cliff properties understand the risk and that the heights that can be
dangerous. Guest understands that while some special efforts may have been made to
“childproof” the Premises, but Guest accepts the risk of harm to any children we allow on the Premises. These risks include, but are not limited to, adjacent streets, cleaning supplies on the Premises and plants in the Premises, patios and decks, boulders, bodies of water, cliffs, plants that might be poisonous if ingested, and wildlife. Guest shall not be refunded for hurricanes, tropical storms or weather conditions, even if a mandatory evacuation is ordered (optional travel insurance is offered for Guest’s protection or sublessee may obtain such through a third party.) Guest ASSUMES THE RISK. Guest understands that CLMV has no control over the condition of the weather and cannot be held liable for any changes to weather conditions or any closing as ordered by any official agency.
Guest understands that the CLMV is not responsible for any personal injury caused by
slipping on wet pavement or surfaces, and that Guest is responsible for exercising care when surfaces are wet or slippery due to weather or use of hoses to wash down areas, and further, that CLMV is not responsible for any personal injury or loss or damage to Guest’s property caused directly or indirectly from foul, inclement weather conditions, Acts of God or nature, failure of heat, accidents related to fire, heaters, stoves, sublessee’s failure to take adequate precautions around wet areas, or any unforeseeable circumstances.
Under no circumstances will Guest hold CLMV responsible for any damages or claims of any kind resulting from its stay, except for intentional acts of harm. This Agreement and disclaimer applies to Guest and all guests in the their party.
Credit Card Authorization: Guest authorizes Management Company to charge the credit card on file for deposits due and authorizes that any outstanding balances including those incurred as a result of damages to the premise, will be charged when due, as specified herein. Reservation balances will be charged 30 days prior to arrival.
Additional Fees: Guest will pay CLMV, without demand, the following additional fees, if applicable:
a) $85 pet fee (and separate agreement) plus $45 for each additional pet;
b) $500 damage deposit for weddings and events
c) Pools that utilize Electric Heat Pumps or gas furnaces as the method to heat the
pool/spa will be charged at a rate of $45 per day French Quarter Inn, $20 per day
Eagles Perch, Birds Eye View, Cragsmere Manor. This additional electric charge
is only charged during the peak season months of December Through April.
Additionally, Electric Heat Pumps and propane gas furnaces may or may not be
able to bring the pool/hot tub water up to a reasonable swimming temperature
during the coldest parts of our winter season. If the home you are renting has an
electric heat pump/or gas furnace to heat the pool/spa and having a heated
pool/spa is a material concern please call your reservation agent to discuss the
matter further. No refunds or credits will be given for inability to heat the
pool/spa. By signing this agreement, guest accepts the terms of the pool/spa heat
usage in the rental home. A pool heat deposit may be required for reservations
over 15 days.
Addenda Incorporated: Vacation Rental Agreement - The Vacation Rental Agreement has the terms of the rental (arrival and departure dates). There is no legal language in either this Vacation Rental Agreement or Cancellation Policy that allows for a continuation or renewal of the rental beyond the departure date listed on this agreement. At the end of your rental period, Reservation holder and their invitees shall vacate the property no later than 10:00 AM. If the Reservation holder or their invitees willfully fails to vacate the premises as provided for in this agreement, the Management Company shall be entitled to recover an amount equal to twice the actual damages sustained by the Management Company and the Property Owner.
Crime-Free Provision: Reservation Holder, occupants, family, invitees, or other persons under the Reservation Holders control shall not engage in or facilitate: (i) any acts involving imminent or actual serious property damage as defined by law; (ii) any criminal activity, including drug-related criminal activity, any act of violence or threats of violence, other illegal activity, including prostitution, criminal street gang activity, threatening or intimidating unlawful discharge of firearms, or assault; (iii) jeopardize the health, safety, and welfare of guests, Property Owner, Management Company, agents or others. VIOLATION OF THIS PROVISION SHALL CONSTITUTE A MATERIAL AND IRREPARABLE VIOLATION OF THIS AGREEMENT AND GOOD CAUSE FOR IMMEDIATE TERMINATION OF THE RESERVATION.
Keys and Remotes: The Reservation Holder is responsible for lost keys and remotes. Management Company charges $25 for each house key that is not returned. Guests that fail to return community keys, garage remotes or gate remotes will be charged the cost of the replacement plus a $49 trip charge. Community key replacement may cost as much as $100.00, plus trip charge.
Housekeeping: Prior to arrival, accommodations are cleaned and provided with fresh linens. If the housekeepers have missed something, please notify us immediately so we can come out and fix it. No partial refunds will be considered for cleaning issues if we are not made aware of them within 24 hours of check-in and are not allowed access to the property to inspect, and fix the issue. Additional maid service are available on a fee-for-service basis. All of our homes are non-smoking homes. Properties in which a guest, their guests or invitees’ smoke inside the property will result in the guest being assessed an additional $500.00 cleaning charge upon their departure.
Pets: Guest is liable and financially responsible for damage done to the Premises by result of pet action. All pets on the Premises must be up to date on shots, current vaccinations, and must be on flea, tick, and heart worm preventative medication. All of Guest’s pets must be registered and fees paid to CLMV under this Agreement. Guests who do not register and pay the fee(s) will be subject to a $250 charge.
Parking, Community Rules and Local Ordinances:RV's are not permitted on any of the properties. The Management Company cannot be held liable if your vehicle violates local parking ordinances and the Management Company cannot and will not be held responsible should your vehicle be towed or if you have to store your personal vehicle offsite. Furthermore, any fines incurred for parking violations will be assessed to the Reservation Holder.
Conditions of the Premises:
a) General Condition of Premises. CLMV has, to the best of its ability, given an accurate description of the Premises and its condition. Guest understands that this Agreement is made and the Premises are rented “sight unseen.” CLMV shall clean the Premises before occupancy by Guest. All electrical, plumbing and appliances will be in working order to the best of our ability and conditions allowing for repairs that may have to be done from previous guests. However, the failures of operation of certain additional amenities, such as TVs, cable, games, HVAC or the Internet and WiFi service are not a basis for any refund to Guest. CLMV will make every effort to have these items repaired but does not guarantee that they will be repaired during Guest’s occupancy of the Premises. If Guest finds that the Premises have not been cleaned to normal standards, Guest shall notify CLMV immediately. CLMV shall use its best efforts to have tradesmen attend to any such problems but may not be able to fix everything, particularly over holidays and weekends. Under no circumstances will any of the fees paid under this Agreement be refunded or returned to Guest because of the condition of the Premises. Guest agrees to hold CLMV harmless from any liability for the condition of the Premises.
b) Entry of the Premises. With Guest’s permission, which is hereby given, CLMV or a
representative of CLMV may enter the Premises during reasonable daylight hours without securing prior permission from Guest, but CLMV shall give Guest notice of such entry immediately prior if possible and immediately thereafter. For inventory and maintenance purposes a property management employee of CLMV may need to enter the Premises. The same permission procedure applies as above. In any emergency, CLMV or CLMV’s servicing agents may enter the premises at any time without the permission of Guest for the purposes of making repairs to alleviate such emergency. If Guest abandons or vacates the Premises, CLMV may, at its option, terminate this Agreement, re-enter the Premises and remove allGuest’s property therefrom.
c) HOT TUBS Homes with hot tubs and spa tubs outside must be treated with care. No glasses or bottles allowed. No drinks with fruit or food in the ot tub. When these items fall into the tub, they are sucked into the filter system and clog and often jam our filters and pumps. Includes toys and other items. The system is inspected upon checkout and any items found will result in a charge of $150 to remove and repair.
d) Furniture. All furniture must be returned to its original location upon Guest’s departure or an additional charge will be assessed to Guest.
e) Missing Items. Guest will be charged for any missing items reasonably attributable to Guest and not returned after notification thereof. CLMV’s cleaning service shall perform an inventory/survey of the Premises after Guest departs and notifies the CLMV of any missing items. CLMV will notify Guest in the event that items were inadvertently taken, and provide Guest the opportunity to return the missing items.
f) Personal Property. Guest understands that any personal property of and used by Guest is not insured by CLMV and CLMV shall not be responsible for any lost, stolen or missing property of the sublessee or property of Guest left after check out.
g) Use of Extras. CLMV shall make sure that every bed on the Premises, to include futon and sleeper sofa, will have a set of linens available. CLMV shall make available extra towels and linens to handle unusual circumstances. Guest shall remove the sheets and add to Guest’s soil linens pile. Guest shall restore the bed to sofa position free of dirt, crumbs, etc. Guest shall leave used beds unmade and used towels on the bathroom floor or laundry room.
h) Use of Security Cameras. Guest understands and accepts that the Premises may be protected with outside security cameras. These cameras are used to protect the Premises from potential break-ins and theft. There shall be NO cameras inside the house located on the Premises. Cameras in use are only viewing the drive, front door, and gates. They are not viewing hot tubs or outdoor entertainment spaces.
i) No Smoking. There shall be NO SMOKING on the Premises. Evidence of smoking, such as the smell of cigarette or cigar smoke inside the Premises by the cleaning crew is sufficient basis to charge Guest for smoke cleanup and removal from carpeting, AC ducts & filters and furniture. Guest understands that this type of clean-up is expensive and Guest is liable for the deep cleaning costs incurred.
j) Furniture and Repairs. Adding or changing furniture without CLMVs written approval shall be deemed a material breach of this Agreement, and is strictly prohibited. Guest is responsible for the cost of replacement of any damage to furniture or the Premises and replacement of missing items. Under no circumstances may Guest take any furnishing or linen outside.
Damage Waiver Fee: The Damage Waiver covers unintentional damage or loss, up to $500 per stay. The policy does not cover intentional acts of a guests gross negligence or willful destruction of the owner’s property. Guest must report any loss or damage to the property or its contents to Management Company, during time of stay or before check-out. Damage or loss found after departure will not be covered and will be billed to the credit card on file.
Pool Safety: The Reservation Holder and their guests shall not permit use of pool or hot tub by unsupervised children and shall keep gates, doors, and pool covers closed. The reservation holder and their guests shall use the pool at their own risk. The Reservation Holder understands that there are certain inherent risks to families with small children including drowning. The Reservation Holder acknowledges that the Management Company and Owner would not rent the property unless the Reservation Holder accepts this condition and takes full responsibility for the actions of their guests and children.
No Parties on the Premises: Guest must be 24 years of age to enter into this Agreement. Any special occasions such as weddings, receptions, family reunions or increase of occupants (guests not registered on the registration form) must be disclosed at the time the reservation is made and is subject to CLMV’s advanced approval. Prom parties, fraternity or sorority parties, and graduation parties are not allowed at any time. Adults cannot book property on behalf of underage guests, with no exception. Retreats, bachelorette events, weddings, and reunions are welcome with prior consent of CLMV.
Authorized/Maximum Occupancy: Each person staying at the Premises must be
identified and registered on the reservation. Guest will be charged $100 per night per person not identified and registered to CLMV. Maximum occupancy, as listed on the website, must be adhered to. Guest agrees that each person staying in the home will be reported for proper count of supplies. No additional persons who are camping out, sleeping on airbeds, etc. are allowed.
Indemnification: Guest agrees to indemnify and hold harmless CLMV for any liability arising before termination of this Agreement or Terms of Stay for personal injuries or
damage to the Premises caused by the negligent, willful, or intentional conduct of Guest. This indemnification agreement does not waive CLMV’s duty of care to prevent personal injury or property damage when that duty is imposed by law.
Remedies: In the event of a default to this Agreement, including, but not limited to Guest’s unauthorized “holding over” or those acts mentioned above in this agreement, and in addition to all other rights and remedies CLMV may have at law, CLMV shall have the option, upon written notice or as the Law may hereinafter provide, to immediately re-enter and remove all persons and property from the Premises. In such an instance, this Agreement and the Terms of Stay will be terminated, and CLMV shall be entitled to otherwise recover all damages allowable under the Law. Guest, as part of the considerations of this Agreement, in recognition that these Premises are booked in advance by other guests throughout the year, hereby waives all claims for damages that might be caused by CLMV; re-entry and taking possession of the Premises or removing or storing property as herein provided, and will hold CLMV harmless from loss, costs and damages occasioned thereof, and no such re-entry shall be considered or construed to be a forcible entry as defined in the State statutory provisions. Further, if for any reason CLMV is unable to deliver possession of the Premises to Guest at the commencement of the term specified in the Terms of Stay, CLMV shall refund amounts paid by Guest, but shall not be liable for any other damages caused thereby.
Holding Over: The guest understands, and is hereby put on notice that any unauthorized “holding over” of the Premises past the stated rental period could severely jeopardize CLMV’s business and cause loss of rental income from other previously booked guests,
temporary and/or permanent loss of business, goodwill and reputation and, among other things, could force CLMV to breach an agreement with similar recreational sublessee(s) who may have reservations during Guest’s unauthorized “holding over” period. In such an event, CLMV may be legally liable for damages to said other guests. The Guest also recognizes the unauthorized “holdingover” could be grounds in court as a cause of action for intentionally interfering with a prospective business advantage of CLMV. In addition, the Guest agrees to pay CLMV $100.00 an hour past 11:30 A.M. on the day of checkout.
Forum Selection, Jurisdiction, Law, and Venue: The parties agree to the exclusive
jurisdiction and venue of the District Court of the State in which the Premises are located for the Premises’ location’s specific County and/or Municipal Court for the City in which the Premises are located for the resolution of all disputes arising under the Terms of Stay and this Agreement. The sole and exclusive venue (i.e. place where a lawsuit may be filed) for any legal proceedings shall be in the County in which the Premises reside. Guest expressly waives any other right or privilege concerning the election of venue or court (i.e. state or federal) and location of the venue of action. It is expressly agreed that this Agreement shall be governed and construed by the laws of the State of which the Premises resides only, irrespective of the state of residency of the Guest.
Attorney’s Fees/Default: If any legal action or proceeding (including default, non-payments, etc.) arising out of or related to this Agreement or the Terms of Stay is brought by either party to this Agreement or the Terms of Stay, the prevailing party shall be entitled to receive from the other party, in addition to all other relief that may be granted, the reasonable attorney’s fees, costs and expenses incurred in the action or proceeding by the prevailing party.
INDEMNITY AND RELEASE: THE PARTIES TO THIS AGREEMENT AGREE TO INDEMNIFY AND HOLD HARMLESS BROKERS, PROPERTY MANAGERS, AND ANY OF THEIR RESPECTIVE AGENTS, REPRESENTATIVES OR EMPLOYEES FROM ANY LOSS, CLAIM, LIABILITY OR EXPENSE ARISING FROM INJURY TO ANY PERSON OR DAMAGE TO OR LOSS OF ANY PROPERTY, IN ANY WAY CAUSED BY THE PARTIES AND RESERVATION HOLDERS FAMILY, GUESTS, INVITEES, AGENTS, OR OTHERS UNDER THEIR CONTROL.
Disclaimer: The Management Company cannot guarantee your specific accommodations and we cannot be held liable should the home for some reason be uninhabitable or not available before and up to the day of arrival. If a situation arises and the home you reserved becomes unavailable or uninhabitable, the Management Company will alert you immediately to any such problems and will make every effort to find you a suitable replacement property. If we are not able to find you a replacement property that you agree to stay in, we will refund the total cost of your reservation. Any other expenses incurred like non-refundable airline tickets, rental cars, travel expenses, etc. are not the responsibility of the Management Company and or its agents. We strongly recommend travelers insurance which can be purchased directly from any legally recognized Travel Insurance Agency.
Acknowledgment: The guest understands and acknowledges that CLMV is not the owner of the Premises, but is instead the lessee of the property management company
Access: The Reservation Holder and their invitees shall not unreasonably withhold consent to the Management Company or Owner to enter into the dwelling unit in order to inspect the premises, make necessary or agreed repairs, decorations, alterations or improvements, supply necessary or agreed services or exhibit the dwelling unit to prospective or actual purchasers, mortgagees, tenants, workmen or contractors. Except, in case of emergency or if it is impractical to do so, the landlord shall give the guest at least two days' notice of the Management Company or Owner's intent to enter at a reasonable time. In the event of a maintenance issue, guest hereby authorizes the Management Company and their employees or vendors to enter the premises in guest's absence to address maintenance concerns. This reservation may be terminated without refund, if, conduct deemed inconsiderate by Management persists, or if the maximum occupancy of the rental unit is exceeded.
Guest: The Reservation Holder agrees that their conduct and the conduct of their guests will not be disorderly, or unlawful, will not disturb the rights, comforts, and conveniences of others, and will not interfere with the quiet use and enjoyment by the other residents of the community. The Reservation Holder agrees that neither they, nor their guests will engage in any illegal or prohibited activities in the home or on the property. Guest agrees not to use accommodations for the manufacture, sale or distribution of any goods, legal or illegal. Premises shall not be used to hold any events, parties or large gatherings without prior written approval from Management Company. Children under the age of 12 must have adult supervision at all times.
Alterations and Improvements: The Reservation Holder shall not make any alterations or improvements to the Premises without the Management Companies prior written consent.
Internet: The Tenant(s) assume all responsibility for the access and use of any and all sites during their tenancy. They render the Property Owner and Landlord of all responsibility should there be an illegal or wrong doings or misuse of the provided Internet service. All penalties, fines and costs related to the misuse or misrepresentation while using the Internet service and site(s) are the responsibility of the Tenant.
Attorney’s Fees and Cost: The prevailing party in any dispute or claim between the Reservation Holder and the Management Company or Owner arising out of or relating to this Reservation Agreement shall be awarded all their reasonable attorney fees and costs, along with all cost and fees incurred as a result of any collection activity. Costs shall include, without limitation, expert witness fees, fees paid to investigators, and arbitration costs.
Acknowledgement: I have read and understand these rules and regulations, I acknowledge that breaking these rules may cause the loss of any remaining time in the rental unit and the loss of my payment (rental and security deposits). I take full responsibility for any and all damage I or any of my guests may cause during my occupancy.
*These terms and conditions are not a complete rental agreement. Once you've made a reservation, you'll receive a full rental agreement, with the same terms as stated above, plus additional contract language specific to the property you rented.
*TERMS & CONDITIONS:
Mentone Vacation Rentals is not the owner of the subject properties but is the lessee of the properties. Casago Lookout Mountain
subleases these properties to guests, with the permission of the owners under the terms and conditions of their respective lease agreements.
The Reservation holder agrees to rent the Premises on the following terms and conditions. Reservation holders warrant and represent that they are legal adults with the capacity to enter into this Agreement. The reservation holder agrees this rental is for an explicit and limited time, that the rental is similar to a hotel, motel or B&B, and the Reservation holder and/or their invitees do not live at the Premises, they are only on vacation after which they are required to depart on the contracted check out date listed below.
Check-In Time: Anytime after 4:00 pm
Check-Out Time: 10:00 AM or earlier.
The Reservation holder acknowledges that check-out time must be strictly adhered to as the property is needed to accommodate another arriving guest and that if the Reservation holder or their invitees fail to fully depart at the agreed-upon time, then the agent or Owner may enter the guest's accommodation, take possession of the guest's property, rekey the door, and make the accommodation available to a new guest.
Cancellation and Refunds: Guest shall receive no refund if Guest cancels this agreement less than 30 days before check-in under this Agreement. Guest shall receive a 50%refund if Sublease cancels this Agreement less than 60 days before check-in under this Agreement. Guest shall receive a full refund if Guest cancels this Agreement more than 60 days before check-in under this Agreement. Guest shall receive NO REFUND for EARLY DEPARTURE
Travelers Insurance: Due to the nature of our business, most reservations are made well in advance of the arrival date. Casago strongly encourages guest(s) to purchase Travelers Insurance to help minimize any losses you may suffer from cancellations that occur after reservation becomes firm/non-refundable.
Insurance and Risk: Guest is covered for a minimum amount against any damage that is accidental that may happen during Guest’s stay. Guest is fully responsible for any damage that Guest creates. Guest will hold CLMV harmless from any and all bodily injury and/or property damage incurred on the Premises arising out of Guest’s negligent acts or omissions. If damages exceed the damage deposit, Guest will be billed and held accountable for all such damage. Guest can purchase travel insurance and accident insurance through a third party if Guest chooses. Guest assumes all risk when in the water if water is near the Premises. Life jackets will be provided by CLMV. Guests on Premises with bluff/cliff properties understand the risk and that the heights that can be
dangerous. Guest understands that while some special efforts may have been made to
“childproof” the Premises, but Guest accepts the risk of harm to any children we allow on the Premises. These risks include, but are not limited to, adjacent streets, cleaning supplies on the Premises and plants in the Premises, patios and decks, boulders, bodies of water, cliffs, plants that might be poisonous if ingested, and wildlife. Guest shall not be refunded for hurricanes, tropical storms or weather conditions, even if a mandatory evacuation is ordered (optional travel insurance is offered for Guest’s protection or sublessee may obtain such through a third party.) Guest ASSUMES THE RISK. Guest understands that CLMV has no control over the condition of the weather and cannot be held liable for any changes to weather conditions or any closing as ordered by any official agency.
Guest understands that the CLMV is not responsible for any personal injury caused by
slipping on wet pavement or surfaces, and that Guest is responsible for exercising care when surfaces are wet or slippery due to weather or use of hoses to wash down areas, and further, that CLMV is not responsible for any personal injury or loss or damage to Guest’s property caused directly or indirectly from foul, inclement weather conditions, Acts of God or nature, failure of heat, accidents related to fire, heaters, stoves, sublessee’s failure to take adequate precautions around wet areas, or any unforeseeable circumstances.
Under no circumstances will Guest hold CLMV responsible for any damages or claims of any kind resulting from its stay, except for intentional acts of harm. This Agreement and disclaimer applies to Guest and all guests in the their party.
Credit Card Authorization: Guest authorizes Management Company to charge the credit card on file for deposits due and authorizes that any outstanding balances including those incurred as a result of damages to the premise, will be charged when due, as specified herein. Reservation balances will be charged 30 days prior to arrival.
Additional Fees: Guest will pay CLMV, without demand, the following additional fees, if applicable:
a) $85 pet fee (and separate agreement) plus $45 for each additional pet;
b) $500 damage deposit for weddings and events
c) Pools that utilize Electric Heat Pumps or gas furnaces as the method to heat the
pool/spa will be charged at a rate of $45 per day French Quarter Inn, $20 per day
Eagles Perch, Birds Eye View, Cragsmere Manor. This additional electric charge
is only charged during the peak season months of December Through April.
Additionally, Electric Heat Pumps and propane gas furnaces may or may not be
able to bring the pool/hot tub water up to a reasonable swimming temperature
during the coldest parts of our winter season. If the home you are renting has an
electric heat pump/or gas furnace to heat the pool/spa and having a heated
pool/spa is a material concern please call your reservation agent to discuss the
matter further. No refunds or credits will be given for inability to heat the
pool/spa. By signing this agreement, guest accepts the terms of the pool/spa heat
usage in the rental home. A pool heat deposit may be required for reservations
over 15 days.
Addenda Incorporated: Vacation Rental Agreement - The Vacation Rental Agreement has the terms of the rental (arrival and departure dates). There is no legal language in either this Vacation Rental Agreement or Cancellation Policy that allows for a continuation or renewal of the rental beyond the departure date listed on this agreement. At the end of your rental period, Reservation holder and their invitees shall vacate the property no later than 10:00 AM. If the Reservation holder or their invitees willfully fails to vacate the premises as provided for in this agreement, the Management Company shall be entitled to recover an amount equal to twice the actual damages sustained by the Management Company and the Property Owner.
Crime-Free Provision: Reservation Holder, occupants, family, invitees, or other persons under the Reservation Holders control shall not engage in or facilitate: (i) any acts involving imminent or actual serious property damage as defined by law; (ii) any criminal activity, including drug-related criminal activity, any act of violence or threats of violence, other illegal activity, including prostitution, criminal street gang activity, threatening or intimidating unlawful discharge of firearms, or assault; (iii) jeopardize the health, safety, and welfare of guests, Property Owner, Management Company, agents or others. VIOLATION OF THIS PROVISION SHALL CONSTITUTE A MATERIAL AND IRREPARABLE VIOLATION OF THIS AGREEMENT AND GOOD CAUSE FOR IMMEDIATE TERMINATION OF THE RESERVATION.
Keys and Remotes: The Reservation Holder is responsible for lost keys and remotes. Management Company charges $25 for each house key that is not returned. Guests that fail to return community keys, garage remotes or gate remotes will be charged the cost of the replacement plus a $49 trip charge. Community key replacement may cost as much as $100.00, plus trip charge.
Housekeeping: Prior to arrival, accommodations are cleaned and provided with fresh linens. If the housekeepers have missed something, please notify us immediately so we can come out and fix it. No partial refunds will be considered for cleaning issues if we are not made aware of them within 24 hours of check-in and are not allowed access to the property to inspect, and fix the issue. Additional maid service are available on a fee-for-service basis. All of our homes are non-smoking homes. Properties in which a guest, their guests or invitees’ smoke inside the property will result in the guest being assessed an additional $500.00 cleaning charge upon their departure.
Pets: Guest is liable and financially responsible for damage done to the Premises by result of pet action. All pets on the Premises must be up to date on shots, current vaccinations, and must be on flea, tick, and heart worm preventative medication. All of Guest’s pets must be registered and fees paid to CLMV under this Agreement. Guests who do not register and pay the fee(s) will be subject to a $250 charge.
Parking, Community Rules and Local Ordinances:RV's are not permitted on any of the properties. The Management Company cannot be held liable if your vehicle violates local parking ordinances and the Management Company cannot and will not be held responsible should your vehicle be towed or if you have to store your personal vehicle offsite. Furthermore, any fines incurred for parking violations will be assessed to the Reservation Holder.
Conditions of the Premises:
a) General Condition of Premises. CLMV has, to the best of its ability, given an accurate description of the Premises and its condition. Guest understands that this Agreement is made and the Premises are rented “sight unseen.” CLMV shall clean the Premises before occupancy by Guest. All electrical, plumbing and appliances will be in working order to the best of our ability and conditions allowing for repairs that may have to be done from previous guests. However, the failures of operation of certain additional amenities, such as TVs, cable, games, HVAC or the Internet and WiFi service are not a basis for any refund to Guest. CLMV will make every effort to have these items repaired but does not guarantee that they will be repaired during Guest’s occupancy of the Premises. If Guest finds that the Premises have not been cleaned to normal standards, Guest shall notify CLMV immediately. CLMV shall use its best efforts to have tradesmen attend to any such problems but may not be able to fix everything, particularly over holidays and weekends. Under no circumstances will any of the fees paid under this Agreement be refunded or returned to Guest because of the condition of the Premises. Guest agrees to hold CLMV harmless from any liability for the condition of the Premises.
b) Entry of the Premises. With Guest’s permission, which is hereby given, CLMV or a
representative of CLMV may enter the Premises during reasonable daylight hours without securing prior permission from Guest, but CLMV shall give Guest notice of such entry immediately prior if possible and immediately thereafter. For inventory and maintenance purposes a property management employee of CLMV may need to enter the Premises. The same permission procedure applies as above. In any emergency, CLMV or CLMV’s servicing agents may enter the premises at any time without the permission of Guest for the purposes of making repairs to alleviate such emergency. If Guest abandons or vacates the Premises, CLMV may, at its option, terminate this Agreement, re-enter the Premises and remove allGuest’s property therefrom.
c) HOT TUBS Homes with hot tubs and spa tubs outside must be treated with care. No glasses or bottles allowed. No drinks with fruit or food in the ot tub. When these items fall into the tub, they are sucked into the filter system and clog and often jam our filters and pumps. Includes toys and other items. The system is inspected upon checkout and any items found will result in a charge of $150 to remove and repair.
d) Furniture. All furniture must be returned to its original location upon Guest’s departure or an additional charge will be assessed to Guest.
e) Missing Items. Guest will be charged for any missing items reasonably attributable to Guest and not returned after notification thereof. CLMV’s cleaning service shall perform an inventory/survey of the Premises after Guest departs and notifies the CLMV of any missing items. CLMV will notify Guest in the event that items were inadvertently taken, and provide Guest the opportunity to return the missing items.
f) Personal Property. Guest understands that any personal property of and used by Guest is not insured by CLMV and CLMV shall not be responsible for any lost, stolen or missing property of the sublessee or property of Guest left after check out.
g) Use of Extras. CLMV shall make sure that every bed on the Premises, to include futon and sleeper sofa, will have a set of linens available. CLMV shall make available extra towels and linens to handle unusual circumstances. Guest shall remove the sheets and add to Guest’s soil linens pile. Guest shall restore the bed to sofa position free of dirt, crumbs, etc. Guest shall leave used beds unmade and used towels on the bathroom floor or laundry room.
h) Use of Security Cameras. Guest understands and accepts that the Premises may be protected with outside security cameras. These cameras are used to protect the Premises from potential break-ins and theft. There shall be NO cameras inside the house located on the Premises. Cameras in use are only viewing the drive, front door, and gates. They are not viewing hot tubs or outdoor entertainment spaces.
i) No Smoking. There shall be NO SMOKING on the Premises. Evidence of smoking, such as the smell of cigarette or cigar smoke inside the Premises by the cleaning crew is sufficient basis to charge Guest for smoke cleanup and removal from carpeting, AC ducts & filters and furniture. Guest understands that this type of clean-up is expensive and Guest is liable for the deep cleaning costs incurred.
j) Furniture and Repairs. Adding or changing furniture without CLMVs written approval shall be deemed a material breach of this Agreement, and is strictly prohibited. Guest is responsible for the cost of replacement of any damage to furniture or the Premises and replacement of missing items. Under no circumstances may Guest take any furnishing or linen outside.
Damage Waiver Fee: The Damage Waiver covers unintentional damage or loss, up to $500 per stay. The policy does not cover intentional acts of a guests gross negligence or willful destruction of the owner’s property. Guest must report any loss or damage to the property or its contents to Management Company, during time of stay or before check-out. Damage or loss found after departure will not be covered and will be billed to the credit card on file.
Pool Safety: The Reservation Holder and their guests shall not permit use of pool or hot tub by unsupervised children and shall keep gates, doors, and pool covers closed. The reservation holder and their guests shall use the pool at their own risk. The Reservation Holder understands that there are certain inherent risks to families with small children including drowning. The Reservation Holder acknowledges that the Management Company and Owner would not rent the property unless the Reservation Holder accepts this condition and takes full responsibility for the actions of their guests and children.
No Parties on the Premises: Guest must be 24 years of age to enter into this Agreement. Any special occasions such as weddings, receptions, family reunions or increase of occupants (guests not registered on registration form) must be disclosed at the time the reservation is made and is subject to CLMV’s advanced approval. Prom parties, fraternity or sorority parties and graduation parties are not allowed at any time. Adults cannot book property on behalf of underage guests, no exception. Retreats, bachelorettte events, weddings and reunions are welcome with prior consent of CLMV.
Authorized/Maximum Occupancy: Each person staying at the Premises must be
identified and registered on the reservation. Guest will be charged $100 per night per person not identified and registered to CLMV. Maximum occupancy, as listed on the website, must be adhered to. Guest agrees that each person staying in the home will be reported for proper count of supplies. No additional persons who are camping out, sleeping on airbeds, etc. are allowed.
Indemnification: Guest agrees to indemnify and hold harmless CLMV for any liability arising before termination of this Agreement or Terms of Stay for personal injuries or
damage to the Premises caused by the negligent, willful or intentional conduct of Guest. This indemnification agreement does not waive CLMV’s duty of care to prevent personal injury or property damage when that duty is imposed by law.
Remedies: In the event of a default to this Agreement, including, but not limited to Guest’s unauthorized “holding over” or those acts mentioned above in this agreement, and in addition to all other rights and remedies CLMV may have at law, CLMV shall have the option, upon written notice or as the Law may hereinafter provide, to immediately re-enter and remove all persons and property from the Premises. In such an instance, this Agreement and the Terms of Stay will be terminated, and CLMV shall be entitled to otherwise recover all damages allowable under the Law. Guest, as part of the considerations of this Agreement, in recognition that these Premises are booked in advance by other guests throughout the year, hereby waives all claims for damages that might be caused by CLMV; re-entry and taking possession of the Premises or removing or storing property as herein provided, and will hold CLMV harmless from loss, costs and damages occasioned thereof, and no such re-entry shall be considered or construed to be a forcible entry as defined in the State statutory provisions. Further, if for any reason CLMV is unable to deliver possession of the Premises to Guest at the commencement of the term specified in the Terms of Stay, CLMV shall refund amounts paid by Guest, but shall not be liable for any other damages caused thereby.
Holding Over: Guest understands, and is hereby put on notice that any unauthorized “holding over” of the Premises past the stated rental period could severely jeopardize CLMV’s business and cause loss of rental income from other previously booked guests,
temporary and/or permanent loss of business, goodwill and reputation and, among other things, could force CLMV to breach an agreement with similar recreational sublessee(s) who may have reservations during Guest’s unauthorized “holding over” period. In such an event, CLMV may be legally liable in damages to said other guests. Guest also recognizes the unauthorized “holdingover” could be grounds in court as a cause of action for intentionally interfering with a prospective business advantage of CLMV. In addition, Guest agrees to pay CLMV $100.00 an hour past 11:30 A.M. on the day of check out.
Forum Selection, Jurisdiction, Law, and Venue: The parties agree to the exclusive
jurisdiction and venue of the District Court of the State in which the Premises are located for the Premises’ location’s specific County and/or Municipal court for the city in which the Premises are located for the resolution of all disputes arising under the Terms of Stay and this Agreement. The sole and exclusive venue (i.e. place where lawsuit may be filed) for any legal proceedings shall be in the County of which the Premises reside. Guest expressly waives any other right or privilege with respect to the election of venue or court (i.e. state or federal) and location of the venue of action. It is expressly agreed that this Agreement shall be governed and construed by the laws of the State of which the Premises resides only, irrespective of the state of residency of Guest.
Attorney’s Fees/Default: If any legal action or proceeding (including default, non-payments, etc.) arising out of or related to this Agreement or the Terms of Stay is brought by either party to this Agreement or the Terms of Stay, the prevailing party shall be entitled to receive from the other party, in addition to all other relief that may be granted, the reasonable attorney’s fees, costs and expenses incurred in the action or proceeding by the prevailing party.
INDEMNITY AND RELEASE: THE PARTIES TO THIS AGREEMENT AGREE TO INDEMNIFY AND HOLD HARMLESS BROKERS, PROPERTY MANAGERS, AND ANY OF THEIR RESPECTIVE AGENTS, REPRESENTATIVES OR EMPLOYEES FROM ANY LOSS, CLAIM, LIABILITY OR EXPENSE ARISING FROM INJURY TO ANY PERSON OR DAMAGE TO OR LOSS OF ANY PROPERTY, IN ANY WAY CAUSED BY THE PARTIES AND RESERVATION HOLDERS FAMILY, GUESTS, INVITEES, AGENTS, OR OTHERS UNDER THEIR CONTROL.
Disclaimer: The Management Company cannot guarantee your specific accommodations and we cannot be held liable should the home for some reason be uninhabitable or not available before and up to day of arrival. If a situation arises and the home you reserved becomes unavailable or uninhabitable, the Management Company will alert you immediately to any such problems and will make every effort to find you a suitable replacement property. If we are not able to find you a replacement property that you agree to stay in, we will refund the total cost of your reservation. Any other expenses incurred like non-refundable airline tickets, rental cars, travel expenses etc. are not the responsibility of the Management Company and or its agents. We strongly recommend travelers insurance which can be purchased directly from any legally recognized Travel Insurance Agency.
Acknowledgment: Guest understands and acknowledges that CLMV is not the owner of the Premises, but is instead the lessee of the property management company
Access: The Reservation Holder and their invitees shall not unreasonably withhold consent to the Management Company or Owner to enter into the dwelling unit in order to inspect the premises, make necessary or agreed repairs, decorations, alterations or improvements, supply necessary or agreed services or exhibit the dwelling unit to prospective or actual purchasers, mortgagees, tenants, workmen or contractors. Except, in case of emergency or if it is impractical to do so, the landlord shall give the guest at least two days' notice of the Management Company or Owner's intent to enter at a reasonable time. In the event of a maintenance issue, guest hereby authorizes the Management Company and their employees or vendors to enter the premises in guest's absence to address maintenance concerns. This reservation may be terminated without refund, if, conduct deemed inconsiderate by Management persists, or if the maximum occupancy of the rental unit is exceeded.
Guest: The Reservation Holder agrees that their conduct and the conduct of their guests will not be disorderly, or unlawful, will not disturb the rights, comforts, and conveniences of others, and will not interfere with the quiet use and enjoyment by the other residents of the community. The Reservation Holder agrees that neither they, nor their guests will engage in any illegal or prohibited activities in the home or on the property. Guest agrees not to use accommodations for the manufacture, sale or distribution of any goods, legal or illegal. Premises shall not be used to hold any events, parties or large gatherings without prior written approval from Management Company. Children under the age of 12 must have adult supervision at all times.
Alterations and Improvements: The Reservation Holder shall not make any alterations or improvements to the Premises without the Management Companies prior written consent.
Internet: The Tenant(s) assume all responsibility for the access and use of any and all sites during their tenancy. They render the Property Owner and Landlord of all responsibility should there be an illegal or wrong doings or misuse of the provided Internet service. All penalties, fines and costs related to the misuse or misrepresentation while using the Internet service and site(s) are the responsibility of the Tenant.
Attorney’s Fees and Cost: The prevailing party in any dispute or claim between the Reservation Holder and the Management Company or Owner arising out of or relating to this Reservation Agreement shall be awarded all their reasonable attorney fees and costs, along with all cost and fees incurred as a result of any collection activity. Costs shall include, without limitation, expert witness fees, fees paid to investigators, and arbitration costs.
Acknowledgement: I have read and understand these rules and regulations, I acknowledge that breaking these rules may cause the loss of any remaining time in the rental unit and the loss of my payment (rental and security deposits). I take full responsibility for any and all damage I or any of my guests may cause during my occupancy.